Why is choosing your accident repair centre important?

It is important to choose the best repairer for your vehicle to ensure that it is repaired in the best possible way. At the Chelmsford Carriage Company all our staff are trained to the highest possible standards and we only fit genuine replacement parts rather than the non-genuine or second hand parts that some insurance companies insist on being fitted in certain cases.

As a Carriage Company Customer you will receive the following benefits:

Assurance that your vehicle is in the safe hands of a locally established company.

Because we are not tied to an insurance company, we will agree with the insurance company engineer the best repair methods for each vehicle on an individual basis and without sacrificing quality for cost.

What is an 'Approved/Recommended/Repairers Scheme'?

An approved repairer scheme means that a repairer has agreed to receive a certain amount of work from an insurance company as long as they agree to work to the guidelines laid out by the insurance company, i.e. low labour rates and discounts.

You may wish to take note of your insurer’s advice, but you should remember that it is your vehicle that is being repaired and under the terms of your insurance policy, you have the absolute legal right to choose where you have your vehicle repaired.

Your insurance company does not have the right to tell you where to take your vehicle for body repairs, if they try to tell you where to take your car, tell them you know you have made the right choice, so you’re taking your car to the Chemsford Carriage Company.

To read what our customers are saying about us, click here

It's your car; it's your choice where you have your car repaired.

Your insurance company needs to be notified of any change to your details, failure to do so may affect your claim. When comparing insurance policies ensure you are comparing like with like.

If an uninsured driver crashes into your vehicle, hopefully you have a legal cover on your own policy and once we have compiled an estimate we can forward this onto your insurer so that their legal team can try and claim the repair cost back from the uninsured driver.

“The accident wasn’t my fault” ARE YOU SURE?

Before the process can begin we need to clarify this very important point and obtain as much information about the claim as possible.

Our staff can then discuss the issue of blame and liability with you along with the following various options. We have many years of experience in motor claims and our staff all come from various backgrounds within the motor industry.

For more details give us a call on 01245 475100

"Prepare to be Impressed"