Your First Choice For Mercedes Servicing and Repairs...
At the Chelmsford Carriage Company, we believe in delivering exceptional levels of mechanical service, backed up by first class customer service and we have built up our reputation over the years based on this simple philosophy.
Our company motto is: ‘Prepare To Be Impressed’ but it’s more than just a slogan, It’s the foundation of our company and fundamental to everything we do.
In fact, nothing gives us greater pleasure, than when a new client pays us the ultimate compliment and tells us - "A friend recommended me"
We have a long established history of working on Mercedes cars and a reputation that has now become almost legendary, we always do the 'right thing' and promise to repair your Mercedes with care, quality and no compromises.
Our goal is to look after you correctly, the way you would like and expect to be treated and to do everything possible to make your whole car repair process as easy and painless as possible.
A lot of companies say this, however at the Chelmsford Carriage Company we really do mean it. But don't just take our word for it, read what our customers are actually saying about us by, clicking here.
The Carriage Company Mercedes Service Difference
We have consistently maintained and repaired all models of the famous German marque without compromise to quality, customer expectations or value and we use our experience and vast knowledge of Mercedes to provide you with the following benefits:
Honest Accurate Advice
As members of the Bosch Car Service network and the Good Garage Scheme we are committed to providing unprecedented levels of high quality honest accurate advice, with regards to what is really going on with your Mercedes.
We will then discuss with you, whether the repair work is essential or advisable and the pros and cons of either dealing with the problem right now, or whether it can wait, enabling you to make an informed decision about how you would like to proceed.
Expert Service
When you have maintenance or repairs completed, you know that they are being carried out by our qualified factory trained technicians using the very latest Bosch diagnostic equipment and that we will diagnose the problem right the first time.
Main Dealer Service – Without The Costs
Our top quality repair and maintenance comes with another feature - lower prices that perhaps you might expect. We always aim to offer excellent value for money, In fact our customers are enjoying savings of up to 60% compared to main dealer prices and work hard to ensure that once you become a Chelmsford Carriage Company Service Customer, you will remain one!
Car Service with Free Collection and Delivery
Our free collection and delivery offer on every car delivery service home or work gives you the customer a 'hassle free experience'.
Courtesy Cars
We have at least four modern courtesy cars (currently we’re running Fiesta’s) which are available by request whilst your car is being serviced or repaired. Refreshingly apart from the fuel, our courtesy cars are free and we do NOT charge for the insurance on our courtesy cars.
While U Wait Service
We offer our customers a comfortable reception area. This includes free wireless internet connection, complimentary hot and cold drinks and newspapers & magazines for those who choose to stay with their car.
Free Wash, Leather and Vac
We carry out a courtesy wash, leather and vacuum on all car services.
Satisfaction Guaranteed
We believe in providing top quality workmanship and are so confident in our level of service that we back it up with a guarantee.
Our warranty policy is a leading example in our industry, providing our customers with parts and labour coverage for 12 months or 12,000 miles and your money back if you are not 100% happy.
Even though these things seem obvious, they are harder and harder to find these days.
Our technicians have years of experience on all models of Mercedes; from the early SLs and through to the current C, E, S, SL, and M-class cars. We are also experts in the specific needs of AMG performance models.
Service levels A, B and C.
Overheating and coolant issues.
Suspension rattles and noises.
Check engine management lights and diagnostics.
Brake and suspension work including control arms, bushings, tie rods, and shock replacement.
CV boots and half-shafts.
Transmission and differential seals.
Poor running: Air mass meters, vacuum leaks.
Oil leaks: oil pan gaskets, valve cover gaskets.
Full Service, MOT & Bodyshop facilities onsite
Something that sets us apart from most dealers, is the fact that we have invested significantly in having all the facilities we could need for service, repair and preparation onsite. Including our own onsite MOT bay and dedicated Body Centre capable of repairing all aspects of damage to your Mercedes, including Insurance repairs.
Whatever your Mercedes needs, let The Chelmsford Carriage Company help you keep it running at its peak.
Give us a call
Why not call us to discover more about our Mercedes Service and speak to our Service team. They will be pleased to answer any questions you may have, and to welcome you to a world of hassle-free and high quality servicing for your cherished Mercedes.
Contact Us Now on 01245 475100
Chelmsford Carriage Company -
"Prepare To Be Impressed"
"Prepare To Be Impressed"
