Welcome to the Chelmsford Carriage Company

Established in 1996 we are the counties fastest growing independent servicing and MOT specialists, offering a really genuine and cost effective alternative to the main dealers.

We pride ourselves on being just a little bit different here at The Carriage Company and have quietly built up our business by being honest and genuine with our customers and always fulfilling the promises we make.

Our aim is to treat you correctly, the way you would like to be treated and surprise you so much with an enjoyable servicing experience, that you will keep on coming back for more. A lot of companies say this....we actually mean it!

Our customers are currently enjoying the following benefits:

• Savings of up to 60% compared to some main dealers!
• Free Collection and Delivery Service.
• Free Courtesy Cars.
• Free Service Wash.
• Free Unlimited engine oil top ups.
• Full servicing and MOT testing facilities.
• The very latest diagnostic equipment and tools.
• "While you wait" services by appointment.
• All repair work agreed in advance!
• Our promise, not to be beaten on any genuine quotes for servicing or repairs!

Bosch Car Servicing Specialists

Our specialist car servicing will protect your vehicle manufactures warranty by ensuring your service book is stamped with the prestigious specialist Bosch Car Service stamp, additionally all our work is guaranteed and carried out to both Bosch and Office of Fair Trading quality standards.

Our factory trained technicians are highly experienced, trained in the latest technologies and possess the very latest Bosch diagnostic testing equipment to enable them to pinpoint any faults in your car as quickly and accurately as possible.

Main Dealer Service - Without the Costs

Not only do we provide top quality repair and maintenance for your vehicle using the latest diagnostic equipment but we also do it at a price that’s realistic, affordable and one that main dealers simply cannot compete with.

In fact our customers are telling us, that our labour rate (over 50% less than some main dealers) and parts prices are extremely competitive for the prestige and specialist cars we work on.

Honest Accurate Advice - With No Nasty Suprises

As members of Essex Trading Standards Buy With Confidence scheme we are committed to providing unprecedented levels of high quality vehicle service.

As a result we don’t want to see you just the once, we aim to make you and your car a friend for life and to achieve this goal we work only to fixed price servicing menus and our prices include all labour parts and VAT.

Rather than dishonestly changing parts that are not fully worn out we will simply advise you when they will probably need replacing, based on the way you use your car.

However should we identify any additional work that requires immediate attention then we will contact you first to inform you of our observations and to quote you a price for carrying out the repair, at which point we will discuss with you whether the work is essential or advisable, enabling you to make an informed decision about how you would like us to proceed.

If for any reason we cannot contact you, no additional servicing or repair work will ever be carried out without your permission, making us the most transparent car servicing company in Essex. Therefore when you come and collect your vehicle you will know exactly where you stand. No Nasty Surprises!

Free Collection and Delivery Service

Our free at home or work collection and delivery service, provides you, our customer with a "hassle free experience".

Free Courtesy Cars

Free courtesy cars are available whilst your car is being serviced or repaired and refreshingly we do NOT charge for the insurance on our courtesy cars.

Free Service Wash

We carry out a free courtesy wash, leather and vacuum on all car services.

Free Engine Oil Top Ups

You can return your vehicle, at anytime between services for an engine oil level check and if necessary a free top up (using our stock oils).

The Personal Side of Our Service

When it comes to having your vehicle serviced or repaired it's great to be able to enjoy the sort of reassurance that comes from placing your trust in a locally established independent specialist.

However what makes us different from other dealers is that we still treat our customers with respect and courtesy. We will not only get to know your name, your face but also your needs and your vehicle will become as valued to us as it is to you.

So don’t just be a number at your current dealer, switch to the Carriage Company’s brand of respect, honesty and personalised service which we believe is second to none.

Call Annette Warsop or Luan Hockley now, on 01245 475100

Chelmsford Carriage Company
"Prepare to be impressed!"