Non-Fault Accident Claims and Management.
If another motorist damages your vehicle and you claim through your Insurance Company, then you will lose your No Claims Bonus and will have to pay an Excess Fee, which will result in an increase in your Premium. Fair? We don't think so...
If you are involved in a car accident that wasn't your fault, then we can help by;
Ensuring that you do not have to pay insurance Excess Fee and that your No Claims Bonus will not be affected.
Managing your insurance claim to reduce time and hassle for you and assisting you in any injury claims you may be entitled to.
Providing you with a 'Like for Like' replacement Vehicle whilst your car is off the road and undergoing repairs to the highest standards. You will retain your No Claims Bonus and best of all; you won't have to pay a penny.
All costs and charges incurred during the repair of your Vehicle will be recovered directly from the Insurer of the person at fault. Because you haven't contacted your Insurance Company to make a Claim against your Policy, your No Claims Bonus will not be affected and you will not have to pay an Excess Fee.
Here is how our Non Fault Service works:
1. If you are involved in a Road Accident that wasn't your fault. First call The Carriage Company Body Centre on 01245 475100. We will require your details and the details of the Person who has damaged your Vehicle.
Importantly you do NOT contact your Insurance Company to make a Claim against your Policy.
2. Our Accident Management Department will then contact the Insurer of the person who has damaged your Vehicle on your behalf. Once the Insurer of the 3rd Party has admitted liability we will contact you to arrange a date for you to bring your Vehicle in to us for Inspection and Repair. Alternatively we can collect your Vehicle from your Home or Workplace. We also offer a Nationwide Collection / Delivery service.
If you, or any passengers in the Vehicle sustained any injury during the accident, we will allocate you a Solicitor who will handle your Personal Injury Claim on a No Win, No Fee basis.
3. A 'Like for Like' replacement Vehicle will be provided to you if you so require whilst your Vehicle is off the Road undergoing Quality Repairs.
4. Once your damaged vehicle is on our site, we will thoroughly inspect the damage caused during the accident and file for an Independent Engineer's Report. Once approved by the Engineer, we will order any replacement Parts and start the Repair. Please Note: We only use New Genuine Parts and Panels supplied by the Manufacturer of your Vehicle.
5. Once we have
repaired your Vehicle and have it back to it's pre accident condition, we will contact you to arrange a delivery or collection time.
So if you've had an accident that's not your fault act in your own best interest and talk to us first;
No excess to pay - Replacement like for like vehicle with-in hours - Only one estimate needed - Retention of no claims bonus - Quality repair.
“No Blame – No Claim – No Problem!”
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