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At The Carriage Company Service Department, we have a long established history of working on Volkswagen cars and a reputation that is now almost legendary. We have consistently maintained and repaired all models in the range without compromise to quality, customer expectations or value and we use our experience and vast knowledge of VW's to provide you with:
Honest Accurate Advice
As members of Essex Trading Standards Buy With Confidence scheme we are committed to providing unprecedented levels of high quality honest accurate advice, with regards to what is really going on with your car.
We will then discuss with you, whether the repair work is essential or advisable and the pros and cons of either dealing with the problem right now, or whether it can wait, enabling you to make an informed decision about how you would like to proceed.
Expert Service
When you have maintenance or repairs completed, you know that they are being carried out by our qualified factory trained technicians using the very latest Bosch diagnostic equipment and that we diagnose the problem right the first time.
Main Dealer Service - Without The Costs
Our customers are enjoying savings of up to 50% compared to main dealer prices, so not only do we guarantee top quality repair and maintenance for your vehicle but we also do it at a price that’s realistic, affordable and one that main dealers simply cannot compete with.
Car Service with Free Collection and Delivery
Our free collection and delivery offer on every car delivery service home or work gives you the customer a 'hassle free experience'.
Courtesy Cars
Free courtesy cars are available whilst your car is being serviced or repaired and refreshingly we do NOT charge for the insurance on our courtesy cars.
Free Wash, Leather and Vac
We carry out a courtesy wash, leather and vacuum on all car services.
Satisfaction Guaranteed
We believe in providing top quality workmanship and are so confident in our level of service that we back it up with a guarantee.
Our warranty policy is a leading example in our industry, providing our customers with parts and labour coverage for 12 months or 12,000 miles and your money back if you are not 100% happy.
Even though these things seem obvious, they are harder and harder to find these days.
Our technicians have years of experience on all models of VW, from Beetle’s to Golfs, Jettas, and Passats, through to the more complex Toureg. We are also experts in the specific needs of the VW performance models of the GTI and R32.
Annual service and longlife service schedules
Overheating and coolant issues
Suspension rattles and noises
Check engine lights
Timing belt replacement
Complete engine rebuilds
Brake and suspension work including control arms, bushings, tie rods, and shock replacement
CV boots and half-shafts
Transmission and differential seals
Poor running: Air mass meters, vacuum leaks, etc.
Window regulator replacement.
Oil leaks: oil pan gaskets and valve cover gaskets The Carriage Company also has an on site
Bodyshop capable of repairing all aspects of damage to your Volkswagen, including Insurance repairs.
Whatever your Volkswagen needs, let The Carriage Company help you keep it running at its peak.
The Carriage Company: “Prepare to be Impressed”
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