The Accident Was Not My Fault
Had a car accident and need to get your car repaired?
If another motorist damages your vehicle and you claim through your own Insurance Company, then you will lose your No Claims Bonus and will have to pay your Excess Fee, which will result in an increase in your Premium. Fair? We don't think so...
If the accident was your fault, click here.
If you are involved in a car accident that wasn't your fault, then we can help by;
Providing you with up to £200 cash back.
Ensuring that you do not have to pay any insurance Excess Fee and that your No Claims Bonus is not affected.
Managing your insurance claim to reduce time and hassle for you and assisting you in any injury claims you may be entitled to.
Providing you with a 'Like for Like' replacement vehicle whilst your car is off the road and undergoing repairs to the highest standards. You will retain your No Claims Bonus and best of all; you won't have to pay a penny.
All costs and charges incurred during the repair of your Vehicle will be recovered directly from the Insurer of the person at fault. Because you haven't contacted your Insurance Company to make a claim against your policy, your No Claims Bonus will not be affected and you will not have to pay an Excess Fee.
If you want a hassle free service, and someone to deal directly with your Insurance Company, look no further than the Chelmsford Carriage Company Accident Repair Centre, your first choice for Non-Fault accident repairs.
Here is how our Non Fault Service works:
1. If you are involved in a Road Accident that wasn't your fault. First call The Carriage Company Body Centre on 01245 475100. We will require your details and the details of the person who has damaged your vehicle.
Importantly do NOT contact your insurance company to make a claim against your policy.
2. Our Accident Management department will then contact the insurer of the person who has damaged your vehicle on your behalf. Once the Insurer of the 3rd party has admitted liability we will contact you to arrange a date for you to bring your vehicle in to us for inspection and repair. Alternatively we can collect your vehicle from your home or workplace. We also offer a nationwide collection / delivery service.
If you, or any passengers in the vehicle sustained any injury during the accident, we will allocate you a solicitor who will handle your personal injury claim on a No Win, No Fee basis.
3. A 'Like for Like' replacement vehicle will be provided to you if you so require whilst your vehicle is off the road undergoing quality repairs.
4. Once your damaged vehicle is on our site, we will thoroughly inspect the damage caused during the accident and file for an independent engineer's report. Once approved by the engineer, we will order any replacement parts and start the repair. Please Note: We only use new genuine parts and panels supplied by the manufacturer of your vehicle.
5. Once we have repaired your vehicle and have it back to it's pre accident condition, we will contact you to arrange a delivery or collection time.
LET US HELP YOU
The above is designed to give you a brief overview of the option open to you if you have had a car or any type of motor accident, which wasn’t your fault, and you need to make an insurance claim for repairs.
Our staff will be happy to discuss your individual motor vehicle repair claim in detail with you, to help and guide you through the process. Although complex, the majority of repair insurance claims, if handled correctly, should proceed with the minimum of problems and inconvenience. Contact Chelmsford Carriage Company now!
No excess to pay - Replacement like for like vehicle within hours - Only one estimate needed - Retention of no claims bonus - Quality repair.
“No Blame – No Claim – No Problem!”
